![]() Apple’s more than 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.Unlocking iPhone 7, iPhone 7 Plus and other iPhone models Apple’s five software platforms - iOS, iPadOS, macOS, watchOS, and tvOS - provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay, and iCloud. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. About AppleĪpple revolutionized personal technology with the introduction of the Macintosh in 1984. As a result, in the US, eight out of 10 Apple customers are located within 20 minutes of an authorized service provider.Īlso today, Apple published a paper, “ Expanding Access to Safe, Reliable, and Secure Service and Repair,” which details Apple’s approach to designing long-lasting products and increasing access to repairs. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians. Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 3,000 Independent Repair Providers. For the vast majority of customers who do not have experience repairing electronic devices, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair. Self Service Repair is part of Apple’s efforts to further expand access to repairs. The weeklong rental kits will ship to customers for free. The high-quality tools offered through Self Service Repair include torque drivers, repair trays, display and battery presses, and more.Īpple will offer tool rental kits for $49, so that customers who do not want to purchase tools for a single repair still have access to these professional repair tools. They are custom designed to help provide the best repairs for Apple products, and are engineered to withstand the rigors of high-volume, professional repair operations where safety and reliability are the utmost priority. The Apple tools available to customers on the Self Service Repair Store are the same as used by Apple’s repair network. For certain repairs, customers will receive a credit when returning a replaced part for recycling. The parts are the same ones - at the same price - as those available to Apple’s network of authorized repair providers. Then, they can visit the Apple Self Service Repair Store and order the necessary parts and tools.Įvery genuine Apple part is designed and engineered for each product, and goes through extensive testing to ensure the highest quality, safety, and reliability. ![]() To start the Self Service Repair process, a customer will first review the repair manual for the product they want to repair by visiting /self-service-repair. Later this year the program will also include manuals, parts, and tools to perform repairs on Mac computers with Apple silicon. The new online store offers more than 200 individual parts and tools, enabling customers who are experienced with the complexities of repairing electronic devices to complete repairs on the iPhone 12 and iPhone 13 lineups and iPhone SE (3rd generation), such as the display, battery, and camera. Self Service Repair is available in the US and will expand to additional countries - beginning in Europe - later this year. Genuine Apple parts and tools can now be purchased by US customersĬUPERTINO, California Apple today announced Self Service Repair is now available, providing repair manuals and genuine Apple parts and tools through the Apple Self Service Repair Store. Apple’s Self Service Repair now available
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